BLADDER CARE CENTRE

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CANCELLATION POLICY

Please be advised that the UBC Bladder Care Centre and Vancouver Coastal Health require 24 business hours’ notice for cancellation of a scheduled clinic appointment.

For appointments cancelled with less than 24 business hours’ notice, or for patients who fail to show up for their appointments, a $30.00 fee will be charged.

THE FEE MUST BE PAID PRIOR TO NEXT APPOINTMENT

 

 

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If appointment slots open up due to cancellations, or if there are spots we have been unable to fill, the patients on this list will be contacted and offered appointments with 48- 24 hours’ notice or less.

The terms of this list are as follows:

  • When we call for these openings we do not leave messages. If you do not answer your phone, we move on to the next patient on the list
  • If you have decline 2 openings, or if we have made repeated calls, and you do not answer your phone, you will be REMOVED from this list. If this occurs, the patient will still remain on our regular waitlist according to their original referral date.